Very quick and simple. Invited for a phone interview but had to complete xm forex malaysia penipu additional internet tests and personal assessments first. Requirements , applicants need to have a high school diploma or GED, and one year of customer service experience. Youll also need to be available 7 days a week to accommodate the Convergys clients customer service schedule (though you certainly wont be working all of those days/hours). I wrote with a respectful but displeased email that they would not respect state laws and unless they were willing to continue my employment without a drug test that I withdrew my application. I interviewed at Convergys. Sort the posts by your area then type " work at home " in the search box. 117shares, share, pin, note: Convergys was recently purchased by Concentrix. You must first complete a system check on your computer before you can even see what jobs are available. Heres a new one thats been hiring a lot lately: the. Click here to apply to work with Convergys.
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Concentrix offers paid training. Interview Questions Tell me a time where you had to up sell or persuade a difficult customer to buy/purchase something. Convergys offers call center services to a range of other corporations. You either accept it or decline. I asked Convergys if they fired for legal recreational substances and referenced Marijuana and they said yes. Convergys offers English only and. Computer needed to pass specifications test during the application process also. If you are not black, latino or gay then you dont have much of a chance of ever being least not at the site I worked at Advice to Management Stop preferential treatment towards your "groupies" and family members. A flash drive, ability to troubleshoot your computer will be an added advantage. Interview The interview process included several over the phone interviews, a computer check and then they wanted me on a thursday the 18th of July get a drug test before the 18th. Daily availability, you can read this too 57 Work from Home Phone Jobs You Can Apply for Today! You will be required to complete an online assessment which should not take less than 5 minutes. Positions are employment not independent contracting.
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If any of this jumps out at you, keep reading! The process took 4 weeks. Interview, hiring process was simple. Convergys is hired by Fortune 500 companies to handle their customer service needs. A mobile phone (for training purposes a laptop which should not be more than 6 years old and a minimum of 17 inches. I interviewed at, convergys. Received response 2-3 days later which included several online links, tests, assessments, etc. Disclaimer: Advertisements for work at home jobs or business opportunities placed on this page in the section labeled "Sponsored Links" or elsewhere are not necessarily legitimate. Convergys 05:01 PDT Helpful (3) Work At Home Customer Service Representative Interview Anonymous Employee in San Antonio, TX Accepted Offer Positive Experience Easy Interview Application I applied online. Accepted Offer, negative Experience, average Interview, application. It has 85 facilities across the United States, Canada and the United Kingdom, and a large number of work -at- home positions.
They hiring people like you to join its amazingly excellent team of work from home personnel. Convergys offers three roles for work -from- home jobs : Sales Service, Technical Support, and Customer Service. Interview was atypical, they ask you many questions to determine your fit in the workplace. Advice to Management None Recommends Positive Outlook Disapproves of CEO I worked at Convergys full-time for more than 4 years Pros Good first job when you are fresh out of school Cons There are limited options for advancement The pay. The monitor must a minimum of 17 inches (capable of 1024 x 768 and a flat panel display is highly recommended (televisions cannot be used as monitors). Concentrix Review: A Place To Find Legit US-Based Work from Home Jobs was last modified: April 16th, 2019 by Lashay Tagged: concentrix review concentrix work at home concentrix work from home). I wasn't contacted until December 16th when they sent me an email with a specific job opening, the training schedule, pay, description and things you have to purchase should you be offered the position. Youll be able to work your shift with full-time or part-time hours, with part-time going as low as 16 hours per week. Interview, took a few days from the on line applications through email to set up a personal interview with a hiring manger.
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Youll need to do the application from the machine you plan to use for work, and you cant use a Mac or a Chromebook at all. You choose which role youll have when you apply. I worked at, convergys full-time, pros. Agents provide their own computer (laptop is acceptable) that is hardwired to your Internet service. I worked at, convergys full-time for more than 2 years. The Catch With the Convergys Work From Home Program There are actually a couple of catches. Many companies work from home jobs convergys will make you pay for that before you can start working for them, and while its not a huge expense, its certainly a relief not to be responsible for it! I interviewed at Convergys in February 2015. You never know when this can happen so you feel a bit unstable. Convergys 21:35 PDT Helpful (2) Work At Home Customer Service Representative Interview Anonymous Employee Accepted Offer Positive Experience Average Interview Application I applied online. 1 Answer, negotiation, they offer you the position at the their elder agent base pay for the project.
The entire process from the submission of application to interview and offer took about 5 days and that includes a 2 day lag due to delaying online tests. There are also reports that no one else can use your internet connection while youre working, so if thats a problem, work from home jobs convergys you may need to get a dedicated connection just for work. Literally rehire whoever, the pay covers bills for me Advice to Management Pay more, pay less attention your own cell phones. Was asked about how one deals with irate customer and experience in sales. Convergys 12:35 PST Helpful (7) Work At Home Customer Service Representative Interview Anonymous Employee Accepted Offer Average Interview Application I applied online. The HR recruiter that you speak with dies wasn't too build rapport with you, wants you to be able to answer questions directly and professionally, they will want to see how you interact so they can gauge your abilities.
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The other catch is that there are some very specific technical requirements, and part of the application process involves testing your computer. Interview Questions Name three things you can do in the Control Panel 1 Answer Negotiation There was no negotiation the offer was after I was told the terms during the phone interview. I did not even use a cheap lock. You can get the most recent details here. Other bonuses will be given based on attendance, performance, and sales incentives. This included me setting up the drug test at a facility that was 39 miles away, get to said location take the test and drive back. The questions were basic "what would/did you do in this situation". People do sometimes come and go frequently, so someone you were close to may be gone randomly one day or even your own job.
Theres paid training, which is great. I liked the work but I wish they paid more. Pay Expectations While the convenience and the benefits of working at home for Convergys are greater than most of the other phone gigs available to you, the pay probably isnt all that great. Interview Questions What can you find under the control panel in windows? Types of, work -at-, home, positions, the, convergys. They want you to have a monitor thats at least 17 inches, and youll also need the standard quiet, distraction-free work environment for receiving your calls. You must also choose.S., Canada or the United Kingdom. There are three shifts available daytime, evening, and overnight. I interviewed at Convergys in July 2014. "name "div-AdSlot-jvf1m2zh "fluid true, contractcontract, regularfull-time, freelancefreelance, part_timepart-time, internintern, work from home jobs convergys cons "Its a call center and you will always have your bad days" (in 173 reviews) " low pay for the amount of stress" (in 133 reviews). Interview Questions They asked me how I had handled any difficult situations with irate customers on previous jobs.
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The primary one is that Convergys wont hire residents of some states. They are widely known for offering call center services to a wide range of organizations both within and outside the United States. Youll definitely need access to a phone for training, meetings, and other staff aspects of the job, but you can use a mobile phone for those. Sales roles may include commissions, and tech support might get slightly higher rates, too. Apart from this, Concentrix also has numerous openings for work at home call center experts. Cons, the acquisitions and layoffs. When searching for more work from home phone jobs, I recommend signing up with FlexJobs.
This is essentially a home -based call center job, but with some key differences that well cover today. The Cincinnati-based outsourcing company with 70,000 employees bills itself as "global, Fortune 500 leader in relationship management.". Recommends, negative Outlook, approves of CEO. Concentrix, formerly known as, convergys, is an outsourcing company based in Cincinnati, United States. . If the pay is fairly low, I recommend these higher-paying work from work from home jobs convergys home jobs. Convergys, work, at, home, customer Service Representative Interview, anonymous Employee in Jacksonville,. I do not remember which questions she asked, sorry. The process took 2 weeks. Careers Page, to apply for a, convergys career, go to the company's web page. I had to pay for a background check after being offered the position.